Effective Date: 01-Jan-2025

Our Privacy Policy

At Chaya Outdoors, we prioritize your privacy and are dedicated to keeping your personal information secure. This Privacy Policy outlines how we gather, use, share, and protect your data when you visit our website, www.chayaoutdoors.com, or interact with our services. By accessing our site, you consent to the practices described in this policy.

1. What Information We Gather

We may collect the following types of data:

• Personal Data: This includes details that can identify you, such as your name, email address, phone number, and shipping address. We collect this when you provide it to us, for example, by subscribing to our newsletter, making a purchase, or reaching out to us.
• Non-Personal Data: This includes information that doesn’t directly identify you, such as your browser type, IP address, device details, and how you navigate our website. We collect this automatically using cookies and similar technologies.

2. How We Use Your Data

We use the data we collect for the following reasons:

• To deliver and enhance our services, such as fulfilling orders, answering your questions, and tailoring your experience on our site.
• To keep in touch with you, including sending newsletters, promotional offers, or updates about our products and services.
• To analyze how our website is used and improve its performance and user experience.
• To meet legal requirements and safeguard our rights and the rights of others.

3. How We Share Your Data

We do not sell or lease your personal data to third parties. However, we may share your information in these situations:

• Service Providers: We may share your data with third-party vendors who help us manage our website, process payments, or provide services. These vendors are bound by contract to keep your information secure.
• Partners: We may share your data with partners like suppliers, installers, contractors, and architects to support the delivery of our services, such as product delivery, installation, or project coordination. These partners must handle your data in line with this Privacy Policy and applicable laws.
• Legal Requirements: We may release your data if required by law or in response to legal requests, such as a court order or subpoena.
• Business Transfers: If Chaya Outdoors undergoes a merger, acquisition, or asset sale, your data may be transferred as part of that process.

4. Data Protection

We implement appropriate measures to safeguard your personal data from unauthorized access, disclosure, modification, or destruction. These measures include encryption, secure servers, and periodic security reviews. However, no online transmission or storage method is entirely secure, so we cannot guarantee complete protection.

5. Your Rights and Options

You have the following rights regarding your personal data:

• Access and Updates: You can request to see or update your personal data by contacting us.
• Opt-Out: You can choose not to receive marketing emails by using the unsubscribe link in our emails or by contacting us directly.
• Cookies: You can control cookie settings through your browser, but disabling cookies may impact how our website functions.

6. Links to Other Websites

Our website may include links to external sites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policies of any third-party websites you visit.

7. Protecting Children’s Privacy

Chaya Outdoors does not intentionally collect personal data from children under 13. If we learn that we have collected such data, we will take steps to remove it.

8. Updates to This Privacy Policy

We may revise this Privacy Policy periodically. Any updates will be posted on this page with a new effective date. We encourage you to check this policy regularly for changes.

9. How to Reach Us

If you have questions or concerns about this Privacy Policy or how we manage your data, please get in touch with us at:

• Email: [email protected]